Breath Yoga Studio
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Cancellation Policy

Information about canceling your services and requesting refunds

Overview

At Breath Yoga Studio, we understand that circumstances can change. This cancellation policy outlines the process for canceling your services and requesting refunds. We strive to be flexible while maintaining fair policies for all our students.

Cancellation Process

To cancel your service or request a refund, please follow these steps:

  1. Contact our customer support team via email at [email protected]
  2. Provide your reason for cancellation and any relevant details
  3. Our team will review your request based on our policy guidelines
  4. You will receive a cancellation confirmation and refund details (if applicable)

Cancellation Window

Important Timing:

Cancellations must be requested within 48 hours of placing your order or scheduling your service.

This 48-hour window applies to:

  • Online membership subscriptions
  • Class package purchases
  • Workshop registrations
  • Private session bookings

Requests made after this window will be evaluated on a case-by-case basis.

Refund Policy

Refund Discretion:

Refunds, if applicable, will be at the discretion of the organization (Breath Yoga LLP) and will be evaluated on a case-by-case basis.

Factors considered for refund approval include:

  • Reason for cancellation
  • Time of cancellation request
  • Service usage prior to cancellation
  • Circumstances beyond your control

Processing Time

When a refund is approved:

  • Refunds will be processed within 60 business days
  • Refunds will be credited to your original payment method
  • You will receive an email confirmation once the refund is processed
  • Bank processing times may vary depending on your financial institution

Cancellation Fees

Depending on the timing and type of cancellation, fees may apply:

Potential Fees:

Cancellation fees may apply based on the timing of your request and administrative costs involved.

These fees help cover:

  • Administrative processing costs
  • Payment processing fees
  • Resource allocation that cannot be recovered

Specific Service Policies

Online Membership

  • Monthly subscriptions can be cancelled at any time
  • Cancellation takes effect at the end of the current billing period
  • No refunds for partial months unless approved by management

Class Packages

  • Unused classes may be refunded within the 48-hour window
  • Partial refunds may be considered for medical reasons
  • Class packages have a validity period and cannot be refunded after expiry

Private Sessions

  • 24-hour notice required for cancellation without penalty
  • Same-day cancellations may incur a fee
  • No-shows will be charged the full session fee

Exceptional Circumstances

We understand that exceptional circumstances may arise. We will consider special cancellation requests for:

  • Medical emergencies or serious health issues
  • Relocation or travel restrictions
  • Family emergencies
  • Financial hardship

Please provide appropriate documentation to support your request. Each case will be reviewed individually with compassion and understanding.

Contact Us

For all cancellation requests and questions about this policy, please contact us:

Email: [email protected]

Phone: +91 98304 89000

WhatsApp: +91 98304 89000

Address: 1 Loudon Street, Vikas building, 5th floor, Kolkata 700016

Our customer support team is available to assist you with any questions or concerns regarding cancellations and refunds.

Last updated: January 2024